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Frequently askedQuestions & answers
If your question is not here, email info@my-accounting-hub.com.
For people looking for an accountant
No. Searching, viewing profiles and contacting professionals is free and needs no account. You pay your accountant directly, on whatever terms you agree.
No. We are a directory and document tool. We do not give financial or tax advice and we are not responsible for the work of the professionals listed. They are independent businesses, responsible for their own work and, where it applies, their regulation.
Every listing is reviewed by hand before it goes live, and shows the professional body and membership number the professional gave us. We don’t guarantee them, so for anything important, check the number on the body’s public register (for example ICAEW, ACCA or CIMA). A listing is not an endorsement of quality. See how we review listings.
Match the specialism to your need (Self-Assessment, VAT, audit, payroll, and so on), check the regulator, read any client reviews, and speak to two or three before deciding. You are always free to walk away.
No. Templates are a starting point for common paperwork. Anything with financial or legal consequences should be reviewed by a qualified professional.
Yes. Enquiries go directly to the professional you contact. We do not sell your data or share it for advertising, and you can search anonymously without an account.
For accounting professionals
Yes. A free listing gives you a directory entry with your name, location, contact details and one service area, live within 24 hours. Paid plans add a profile page, more specialisms, analytics and wider visibility. See pricing.
Never. Professionals pay a flat monthly subscription (or nothing on the free tier). We take no percentage of any work won through the Hub and we do not sell leads.
Regulated accountants and members of recognised bodies (ICAEW, ACCA, CIMA, CIPFA, CIOT), plus specialists such as ICB bookkeepers, CIPP payroll professionals, licensed insolvency practitioners, ATT tax technicians and FCA-regulated financial planners. Forensic accountants and expert witnesses have a dedicated directory.
You provide your body and registration number at sign-up. We review every listing by hand before it goes live, and may ask for evidence of your registration.
Any time. Your listing stays active until the end of the period you have paid for, then reverts to a free listing.
No. Every listing goes through the same manual review. Paying for a higher tier improves your visibility and adds features, but it never changes the review.